FAQ

Moissanite offers exceptional brilliance, durability, and value. It reflects more light than a diamond, giving it a brighter, more fiery sparkle — especially in sunlight and low light.

Moissanite is also extremely durable (9.25 on the Mohs scale), making it perfect for everyday wear, and it allows you to get larger, higher-quality stones at a fraction of the cost without compromising the luxury look.

At AVM Gems, we specialize in premium moissanite that delivers a bold, high-end presence without the traditional diamond markup.

Moissanite offers exceptional brilliance, durability, and value. It reflects more light than a diamond, giving it a brighter, more fiery sparkle — especially in sunlight and low light.

Moissanite is also extremely durable (9.25 on the Mohs scale), making it perfect for everyday wear, and it allows you to get larger, higher-quality stones at a fraction of the cost without compromising the luxury look.

At AVM Gems, we specialize in premium moissanite that delivers a bold, high-end presence without the traditional diamond markup.

Yes. Moissanite will pass most standard diamond testers because it has similar thermal conductivity to a diamond. These testers are designed to detect heat transfer, not gemstone identity.

Moissanite is a real, lab-created gemstone with exceptional brilliance and durability — not cubic zirconia or glass. Identifying the difference between diamond and moissanite requires advanced gemological equipment, not basic handheld testers.

At AVM Gems, we are fully transparent about our materials and focus on educating our clients so they can make confident, informed jewelry investments.

To keep your jewelry looking its best, we recommend gentle cleaning with warm water, mild soap, and a soft brush. Avoid harsh chemicals, chlorine, and abrasive cleaners, as they can dull the metal over time. When not in use, store your pieces separately to prevent scratching.

Proper care helps preserve the brilliance and longevity of your jewelry.

Yes — our jewelry is designed for everyday wear. However, we recommend removing your pieces before heavy physical activity, swimming, showering, or sleeping to minimize unnecessary wear on the metal and settings.

Taking small precautions ensures your jewelry stays secure, polished, and looking new for years to come.

Yes. AVM Gems offers a lifetime warranty on craftsmanship for all our jewelry. This covers manufacturing defects and setting-related issues under normal wear.

We also provide ongoing maintenance services, including inspections, cleanings, and stone checks, to help keep your pieces in top condition. Our goal is to support your jewelry not just at purchase — but for life.

At AVM Gems, we craft our jewelry using sterling silver, gold-plated sterling silver, and solid 10K, 14K, or 18K gold. We specialize in premium moissanite and high-quality gemstones selected for brilliance, durability, and long-term wear.

We do not compromise on materials — every piece is designed to look and feel luxurious.

Yes. Moissanite is a real gemstone with exceptional brilliance and strength. It is not cubic zirconia or glass. Moissanite ranks 9.25 on the Mohs scale, making it highly durable and suitable for everyday wear.

Our moissanite is carefully selected to meet AVM Gems’ standards for clarity, cut, and sparkle.

Solid gold jewelry will not tarnish or fade. Sterling silver and gold-plated pieces may naturally develop wear over time depending on use, exposure, and care.

Following proper maintenance and care will help preserve the finish and appearance of your jewelry for years.

To begin a custom order, simply reach out to our team with your idea, inspiration photos, or vision. We will walk you through design options, materials, sizing, and pricing before production begins.

Once the design is approved, your piece is handcrafted specifically for you.

Yes. Custom orders typically require a deposit before production begins. This allows us to secure materials and begin the crafting process.

The deposit amount and timeline will be clearly communicated upfront so there are no surprises.

Custom jewelry production typically takes 22–45 business days, depending on the design and complexity. Timelines may be extended during high-volume or holiday seasons.

We prioritize quality and craftsmanship, and we keep you informed throughout the process.